Privacy Statement

Privacy policy for Cumulus Wines.com websites: www.cumuluswines.com.au , www.climbingwines.com.au and www.rollingwines.com.au

When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our offices for information confirmation. We will only collect information that is necessary for one or more of our functions or activities.

Your personal information - what we collect and how we use it

  • We do not collect personal information when you visit our website unless you log on, place an order, register with us, or provide us with feedback.
  • When you place an order on our on-line order form you will be asked for the following personal information: your name, date of birth, email address, mailing address, delivery address and any special delivery instructions and phone number.
  • NSW legislation states that we are required to collect your date of birth details, for all orders delivered in NSW.
  • When you register on our website, we will ask you your email address and name.
  • From time to time, we advise all our customers of up and coming offers and special promotions. If you do not wish to receive these offers click the unsubscribe link in your next email or call us on 02 6390 7000.
  • When you submit feedback or questions via email, or contact us for information about our website, we will request your name and email address. We use this information solely to respond to your enquiries.
  • When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. We may also require that your name be published in the event that you win a contest. We may ask for other information to enable us to improve our website or to send you special offers.
  • We do not sell, rent or barter any identifiable personal information to any third party.

Personal information and the Cumulus Wine Club

  • When you join the Wine Club we will ask you for your contact details so we can send you Wine Club information.
  • The information you have given us will be used to inform you of offers, wine tastings, dinners and other benefits you can enjoy as a result of you being a member.
  • When mailing offers, we provide your name and postal details to a mailing house or, on occasion, to a supplier's mailing house. No other information is passed on. The parties using these details are obliged to delete all records immediately after use.
  • We do not sell or rent our member list or any part of it to any other parties.

Cookies

A cookie is a small amount of information sent from a Web server to your computer. To better serve you, we use "cookies" to reduce the time required to submit purchase requests. We also use cookies to retrieve certain information you previously provided to cumuluswines.com.au, so that you do not need to re-enter this information every time you shop at our website. Cookies are not used to access information entered on the secure server.

We track our customers movement around the website for our own website research and improvement purposes only. No other personal details are collected from this research. We do not currently nor do we plan to draw any conclusions from these statistics or attempt to create customer profiles.

Website Security

Our goal is to protect the personal information we collect and your security. All orders placed through our website are done so, in a secure environment.

Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.

We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.

Questions

If you have any questions about this privacy statement, or the content or practices of our website, you can contact Cumulus Wines directly at:

Cumulus Wines
P.O. Box 41
Cudal 2864
ph: 02 6390 7900